• South Africa & Abroad

Support Agent

People Dimension Logo

2021-07-12 – 2021-08-12

PERMANENT 

PTA000850 

TELECOMMUNICATIONS

Gauteng, Pretoria / Tshwane

R5 000 – R8 000

APPLY

A telecommunication company located in Irene is looking for a Helpdesk Support Agent with 1-2 years experience within a similar role to join their dynamic team.

Responsibilities:

  • Escalate calls
  • Data usage reports 
  • Upkeep of call logging processess
  • Helpdesk reports
  • Keep SLA’s with customers intact (Internally)
  • First line troubleshooting
  • Basic network troubleshooting

Minimum Requirements:

  • Matric
  • Own transport
  • 1-2 years’ experience within a similar role
  • Knowledge of ISP environment (preferably)

APPLY

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