• South Africa & Abroad

196 x JHB Call Centre Agents

Icebolethu Group

196 x JHB Call Centre Agents

Job Brief

Our company is a well-established Organisation, specializing in the burial industry, we require vibrant 196 x JHB Call Centre Agents ( Outbound and Inbound Agents ) , which facilitate bringing in new business through cold calling selling of Icebolethu products, professionally handling incoming calls and correspondence ,attending to client queries and requests ,servicing funeral policies with required SLA, efficiently updating client details and ensuring quality, friendly, consistent interaction when dealing with clients. The incumbent should possess but no limited to the following expertise :

Minimum Qualifications

Fluency in English and three other official South African Languages
Any tertiary development courses
Experience and Knowledge required

Experience in Call Centre or customer services
1-2 years Sales or Insurance experience
Computer literate (MS Word, MS Excel, MS Outlook)
Specific Knowledge in RE5 + FAIS(Added advantage)
Critical Competencies

Task and target driven
Strong verbal communication skills
Professional and ethical approach
Excellent customer focus
Team effectiveness
Please note:

Ensure you meet the minimum requirements as described above
The closing date is Wednesday, 11 August 2021 at 17:00 pm.
CVs must be sent via email to [email protected]

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