• South Africa & Abroad

INTERN OPPORTUNITY: SME APPLICATION SUPPORT

  • Cape Town, ZA
  • Full-Time

Fetola is seeking 2 candidates for a 6-month opportunity based in Cape Town.

R6 500 – R10 500

Closing date: 26 August 2021

Are you passionate about small business? Would you enjoy being part of a team that seeks innovative solutions to global challenges and is changing lives for the better by building businesses that last? If yes, then this is the role for you!

This is an excellent opportunity for individuals who have strong problem-solving capabilities, are well-spoken, professional, customer oriented, patient with a sympathetic nature, quick-thinking, have a passion to learn, with a desire to contribute to a better future!

What we do: Fetola are one of South Africa’s leading business growth professionals, specialising in the globally critical small business sector. We co-create and deliver impactful Enterprise and Supplier Development solutions that build sustainable businesses and create jobs nationwide. We recruit and nurture the highest quality people; whose personal vision is to make a far-reaching difference by actively contributing to building a better future for all.

Role overview: The selected individuals will support to the selection team responsible for the application process that aims to attract, select, and onboard inspiring, impactful, and growing entrepreneurs’ to be part of our exciting enterprise development programmes. Our interns will have the opportunity to work as part of a passionate team, doing meaningful work and engaging with great entrepreneurs.

Job Requirements

  • Tertiary diploma/degree in Business, Entrepreneurship, or similar
  • 3-6 months minimum working experience in administrative / customer service role
  • Multilingual in at least 2 of the official South African languages
  • Telephone etiquette and excellent spoken, written and interpersonal communication
  • Able to work towards tight deadlines
  • Excellent problem-solving skills
  • An approach of being relatable, personable and customer first
  • Advanced computer skills including MS Office Suite and effective project management tools
  • Confident, creative, ambitious and forward-thinking
  • Data capturing skills and basic analytical skills


Training :

Training will be provided as good understanding of the Programme offering and application platform is needed to function in the role and to ensure the candidate is well equipped to perform in the role. Interns will receive support and guidance as part of their role.

Job duties

The incumbent of this role will be responsible for duties that include but not limited to

Application call and support:

  • Support the applicant through the online application process
  • Provide guidance to the applicant in completing their application forms
  • Assist with queries through email and telephonic support
  • Follow up with applicants on incomplete application forms

Data analysis and reporting:

  • Data capturing, analysis and reporting – assist the project lead in putting together required reports – number of applications, programme application data, statistics and insight

Fetola

Previous Post Next Post

Leave a Reply

%d bloggers like this: